Debt Relief Call Center

TeleDirect supports companies that provide debt settlement and consolidation solutions for consumers by providing an on demand solution for lead management and delivery with live CSRs 24/7. We have experience supporting this industry and understand the need to handle a high volume of calls generated from direct response marketing.

Taking it a step further, TeleDirect is able to qualify each lead and deliver it to the appropriate debt relief representative immediately through a live call transfer, email, fax, online, or API. TeleDirect is also capable of sending your leads to different phone numbers based on state, debt amount or ability to pay, allowing you to sell leads that you cannot work yourselves. Our goal is to get our clients the qualified leads immediately. The possibilities are endless.

TeleDirect is ISO 27001 certified, so our call center operates in a secure environment. All Customer Service Representatives (CSRs) work out of one facility, NEVER REMOTELY, for security and consistent quality control. We keep our CSR stations clear of personal affects, writing utensils, and cell phones to ensure that data is only entered into a client's web script.